Content design

With well over a decade’s experience in writing and commissioning content for the public sector, I can both create your content and optimise it.

I can and will advocate for user-centred design throughout your organisation; I can work alongside your existing content design team, or help you create one.

Government project? I can help you get your internal or public-facing project through GDS assessment and on to GOV.UK.

I don't just design content: I convince your stakeholders why good design is crucial

I don't just write clearly: I help others write clearly too

The first slide of the Apply for a National Insurance number alpha service assessment presentation

Need training materials, or want to spread the word about good design? No problem. I’m a confident public speaker, and have taught hundreds of government employees how to improve their written communication skills.

Delivery Manager, Department for Education

“Helen has brilliant communication skills. She has presented her work to our stakeholders in a clear and concise manner. It's clear that presenting is a real skill of hers.”

Delivery Manager, GOV.UK

“Helen always looks for better and simpler ways of doing things. She is self-organising, rarely needing any support to overcome challenges.”

Collaboration
that works for you

Skilled in a wide variety of collaboration platforms, I can design in a way that suits you. Whether it’s Figma, Miro, Heroku prototyping or even just a Google Doc, I can work with your existing practices and help you develop new ones.

Content design

“Helen has brilliant communication skills. She has presented her work to our stakeholders in a clear and concise manner. It's clear that presenting is a real skill of hers.”

“Helen always looks for better and simpler ways of doing things. She is self-organising, rarely needing any support to overcome challenges.”

Collaboration that works for you

Narrative design

Collaboration
that works for you